Concrete Products

JUL 2012

Concrete Products covers the issues that attract producers of ready mixed and manufactured concrete focusing on equipment and material technology, market development and management topics.

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INNOVATIONS EQUIPMENT & PRODUCTS COMMAND ALKON SEES BOTTOM LINE RESULTS WITH DISPATCH OPTIMIZATION • Cubic yards/hour Command Alkon's latest "game-changing" technology, Dis- patch Optimization, allows ready-mixed producers to optimize the use of all of their dispatch resources. Producers adopting this technology are logging positive results. Recent adopter Titan America, for one, reports strong im- provements in efficiency and cost savings, all attributable to Dispatch Optimization: • Delivery efficiency • Average load size • Average trips/day/truck • Average delivery labor cost • Average trucks/day • Average material cost +13.6 percent +6.3 percent +2.2 percent +0.57 percent –10.9 percent –3.54 percent –0.06 percent The numbers reflect one region where Titan operates 10 plants and 71 trucks in a delivery area 15-20 miles wide. Notes Graham Fox, VP of Information Systems, "The results Optimization has produced have been too good to be true." To address concerns of producers that the tool will not suit the size or structure of their operation, Command Alkon has announced a Subscription Pricing option, allowing them to "test the waters" with Dispatch Optimiza- tion without making the initial capital expenditure. Subscription Pricing allows producers to purchase monthly licenses. Another major effort in Command Alkon's world of Dispatch Optimization is introducing customers to the Change Management Model. Dispatch Optimiza- tion is more than just a tool that users plug in and it starts working. The process of moving to an "optimized" world re- quires producers to evaluate, measure, and manage company processes. Com- mand Alkon cites success in using the "Managing Complex Change Model" as a framework for implementing Dispatch Op- timization. Focusing on the five compo- nents of this model—Vision, Skills, Incentive, Resources, and Action Plan— Optimization Consultants and Application Experts work with each producer to im- plement the tool set and changes neces- sary to make processes and profits the best they can be. Inquiries on Dispatch Optimization can be directed to info@commandalkon.com. 70 | JULY 2012 WWW.CONCRETEPRODUCTS.COM

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